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Return Policy
Here
at KJR2 Enterprises LLC, our number one priority
is customer service and customer satisfaction.
We offer a 100% customer satisfaction guarantee.
Return Policy - We offer a 30-day money back guarantee
on our self defense items. If you are not fully satisfied,
you may return your order within 30 days at your expense.
We do not pay for return shipping.
If you need to return an order, please read the following:
- Please contact us by email
for an RMA (Return Merchandise Authorization) number.
This number must be on your return shipping
label. If it is not, your package may be refused and
sent back to you.
- Returns must be postmarked within 30 days of delivery
date. All delivery dates are kept on file here at
KJR2 Enterprises LLC. Returns received after
30 days will receive an exchange or in store credit
only.
- The product(s) must be returned in resaleable condition
with all original packaging, accessories and accompanying
literature.
- You are responsible for the cost of shipping the
item back to KJR2 Enterprises LLC.
- The cost of shipping your order to you will be deducted
from any refund given. ($6.95 shipping on most orders)
- Please send your return via UPS or FED EX since
these methods are easily trackable. If you prefer
to use US Mail, please insure the package and include
delivery confirmation. It is the customers responsibility
to make sure the return gets to KJR2 Enterprises
LLC.
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